Privacy Policy

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Understand exactly how your personal data is collected, stored, and used — all explained clearly. Hibjee never compromises your privacy.

Last Updated: January 2026
Our Privacy Commitment

Hibjee never sells your personal data. We only use your information to improve our services and meet legal requirements. Your privacy is our top priority.

01Introduction & Scope

This Privacy Policy ("Policy") applies to all users of the Hibjee (hibjee.onl) website and mobile app. It takes effect whenever you register, browse, or use any of our services.

Hibjee believes every player's right to privacy is absolute. This policy explains — in plain, straightforward language — what data we collect, why we collect it, how we store it, and what rights you have. No legal expertise needed; anyone can understand it.

Our privacy policy is built in line with international data protection standards. As a licensed and regulated platform, Hibjee is required to comply with all guidelines set by regulatory authorities.

02What Data We Collect

Hibjee only collects the data that is necessary. Collecting unnecessary or excessive information goes against our policy. Below is a detailed breakdown of the three types of data we collect:

Name, date of birth, nationality, photo
Data Type What Information When It Is Collected
Identity Information During Registration & KYC Verification
Contact Information Phone number, email address At the time of account registration
Financial Information Payment method, transaction history During Deposits & Withdrawals
Technical Information IP address, device information, browser During Platform Use
Gaming Information Betting history, game preferences During Gameplay

For KYC (Know Your Customer) verification, we may collect copies of your national ID, passport, or driving licence. This is a regulatory requirement and essential for the security of your account.

03How We Use Your Data

All collected data is used solely for specified purposes. Hibjee does not sell or rent any user information for commercial gain. The primary purposes for which we use your data are outlined below:

  • Account Management: For registration verification, login security, and resolving account-related issues.
  • Payment Processing: To securely process deposits and withdrawals and prevent fraud.
  • Service Improvement: To analyze platform performance and improve the user experience.
  • Contact: To keep you informed about important updates, bonus offers, and promotions.
  • Responsible Gaming: To detect unusual gaming patterns and provide timely support.
  • Legal Obligations: To comply with regulatory reporting requirements and anti-money laundering laws.

04Data Sharing & Third Parties

Hibjee never sells your personal data. However, limited information may be shared with our trusted partners under specific circumstances:

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
  • Game Provider: Third-party game companies receive only anonymized data, strictly for managing gaming sessions.
  • Security Partner: Trusted technology partner for fraud detection and cybersecurity.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a government authority.
Important Note

All our third-party partners operate under strict confidentiality agreements. None of them are permitted to use your data for their own purposes.

05Security Measures

Hibjee uses industry-leading technology to keep your data safe. Our multi-layered security architecture protects your information against all types of threats.

  • 256-bit SSL Encryption: All data transfers are secured with military-grade encryption.
  • Two-Factor Authentication (2FA): An additional OTP verification step is required when logging into your account.
  • Firewall Protection: Our advanced firewall system blocks unauthorised access.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Encrypted Database: All stored data is kept fully encrypted at all times.
  • Dedicated Security Team: Our 24/7 security team monitors for any unusual activity.

06Cookie Policy

Cookies are small text files stored in your browser. Hibjee uses cookies to enhance your experience and ensure the platform functions correctly. We use the following types of cookies:

  • Essential Cookies: Without these, the platform cannot function — they are essential for maintaining login sessions and ensuring security.
  • Performance Cookies: Helps us improve our services by analyzing which sections of the site receive the most traffic.
  • Preference Cookies: Remembers your language, game preferences, and other settings.
  • Marketing Cookies: Helps show you relevant offers based on your interests (you can opt out at any time).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

07Your Privacy Rights

Every Hibjee user has full control over their own data. You can exercise any of the rights below — completely free of charge, at any time:

Right of Access

You can request to see what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data after closing your account.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Data Portability

You can download your data in a standard format.

Right to Object

You can opt out of marketing communications at any time.

How to Exercise Your Rights

To exercise any of your rights, please contact our support team. We will process your request within 30 business days.

08Data Retention Period

Hibjee does not store your data indefinitely. The retention period for each type of information is outlined below:

  • Account Information: For the duration the account is active and up to 5 years after closure (as required by law).
  • Transaction History: Up to 7 years, in accordance with financial regulatory requirements.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Log: System logs are retained for a maximum of 2 years.
  • Marketing Data: Deleted immediately upon opt-out.

Once the defined retention period expires, your data is securely and permanently deleted. If a legal dispute or investigation is ongoing, the relevant data may be retained until the matter is resolved.

09Minor Protection

Hibjee strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal data from minors. If we become aware that a user under 18 has registered, the account will be closed immediately and all associated data will be deleted.

Notice for Parents

If your child has registered on Hibjee by mistake, please contact our support team. We will close the account and delete all associated data as quickly as possible.

10Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us. Our data protection team handles every request with the utmost care and attention.

  • Email: [email protected]
  • Live Chat: Click the chat icon on the right side of the platform — available 24/7.
  • Response Time: General inquiries are answered within 24 hours; rights exercise requests are handled within 30 business days.

If this Privacy Policy is updated in the future, we will notify you via the platform, and for significant changes, via email as well. Continued use of our services after any update constitutes acceptance of the revised policy.

Your privacy at Hibjee is 100% protected — no compromise.

Why Hibjee's Privacy Policy Can Be Trusted

We prove it through actions, not words.

Industry-Leading Encryption

All your data and transactions are protected with 256-bit SSL encryption — the same level of security used by banks.

Transparent KYC Process

The identity verification process is fully transparent. Your documents are used solely for verification and are never shared elsewhere.

Your data is never sold

Hibjee will never sell your personal data to third parties. This is a core principle we stand by — no exceptions.

Instant Alert System

If any unusual activity is detected on your account, you will be notified immediately.

Regular Security Audits

Independent third-party experts regularly audit our entire system, and any vulnerabilities identified are addressed immediately.

24/7 Privacy Support

For any data protection questions or concerns, our support team is available around the clock to help.

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